7 Jaja Terms & Conditions — Plain language, no fine print

1. General Terms

These Terms & Conditions constitute a legally binding agreement between 7 Jaja and its users. By accessing 7 Jaja's website, mobile version, or app, you automatically agree to be bound by these terms.

7 Jaja is an online gaming platform operating under an international license. To use our services, you must comply with all terms outlined here. If you object to any of these terms, we recommend refraining from using the platform.

2. Account Registration

Accurate and truthful information is required when registering at 7 Jaja. If an account is opened with false or incorrect details, 7 Jaja reserves the right to close it at any time and the balance may be forfeited.

Each individual may hold only one account. If multiple accounts are found to belong to the same person, all accounts will be closed and any accumulated bonuses will be forfeited. Different members of the same household may register separate accounts; however, shared devices or payment methods may require additional verification.

• Your account password is strictly personal — do not share it with anyone.
• If you suspect any unauthorized access to your account, contact Support immediately.
• Keep your registered phone number and email active at all times — important notices will be sent to these.
• To update your account details, please contact Support.

3. Eligibility & Age

The minimum age to use 7 Jaja's services is 18. A national ID or other valid identification may be required at registration to verify your age.

Anyone under the age of 18 is strictly prohibited from opening or using an account. If it is established that a minor has accessed an account, that account will be closed immediately and all associated transactions will be voided.

4. Deposits & Withdrawals

7 Jaja supports deposits and withdrawals via bKash, Nagad, Rocket, Upay, and USDT. Bank transfers are also accepted. 7 Jaja does not charge any additional fees for deposits or withdrawals.

The minimum deposit is ৳200 (mobile banking) and the minimum withdrawal is ৳500. Your account must have completed KYC verification before withdrawals can be processed. It is generally recommended to use the same method for both deposits and withdrawals.

• A transaction ID cannot be used more than once.
• Only payment accounts registered in your own name may be used.
• Payments from or to third-party accounts are not accepted.
• Wagering requirements must be met before any bonus balance can be withdrawn.
• Additional verification may be required for suspicious transactions.

Withdrawal processing can take up to 24 hours for standard accounts. VIP members receive faster processing based on their tier — see details VIP View on the page.

5. Bonuses & Promotions

7 Jaja offers various bonuses and promotional offers from time to time. Each bonus has its own terms — in particular, wagering requirements that specify how many times the bonus amount must be bet before a withdrawal can be made.

Here are some important rules regarding bonuses:

• Every bonus offer has a set expiry date — any unused bonus will be forfeited once it expires.
• The Welcome Bonus is available to new members only and can be claimed once.
• Multiple bonuses cannot be used simultaneously unless explicitly permitted.
• Winnings from bets placed with bonus balance are applied toward completing wagering requirements from the bonus balance first.
• 7 Jaja reserves the right to cancel or modify any bonus without stating a reason.
• If an attempt to circumvent bonus terms is detected, your account may be closed.

6. Betting Rules

There are a few general rules to follow when placing bets at 7 Jaja. Once a bet is confirmed, it cannot normally be cancelled, as it takes effect the moment it is placed.

• Bets are confirmed at the odds displayed at the time of placement.
• If a match or event is postponed or cancelled, 7 Jaja will settle bets in accordance with its specific rules.
• If a bet is placed at incorrect odds due to a technical error, 7 Jaja reserves the right to void that bet.
• Any involvement in match fixing or unethical activity will result in immediate account closure.
• In-play bets are not valid until confirmed — a disconnection before confirmation means the bet will not be accepted.

7 Jaja reserves the right to set maximum stake limits on any bet. Limits may vary for specific events or markets.

7. Responsible Gaming

7 Jaja is committed to Responsible Gaming. We want every user to enjoy their experience within healthy limits. That's why our platform includes a range of protective tools.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
• Session Time Limit: You can set a time limit in advance to control how long you play.
• Cooling-Off Period: For a short break, you can temporarily deactivate your account for anywhere between 24 hours and 30 days.
• Self-Exclusion: For an extended break, you can voluntarily lock your account for a period of 3 to 12 months.

If you feel you are struggling to control your gambling, do not hesitate to contact Support or Responsible Play Visit the page. Professional support resources are available there.

8. Security & KYC

To protect account security and comply with international regulations, 7 Jaja follows a Know Your Customer (KYC) process. KYC verification must be completed before your first withdrawal or when transactions exceed a specified threshold.

• Scanned copy of National ID (NID) or Passport
• Recent selfie (holding NID)
• A utility bill or bank statement for address verification (if required)

KYC information is used solely for identity verification and is not shared with any third parties — Privacy Policy See full details on the page.

9. Account Closure & Suspension

7 Jaja reserves the right to suspend or close an account without prior notice in the following circumstances:

• Registering with false or misleading information
• If multiple accounts are operated
• If an attempt is made to circumvent bonus terms
• Using an account as a minor
• If money laundering or fraud is suspected
• Refusal to complete KYC verification

You may request account closure at any time by emailing Support. Before the account is closed, you will have the opportunity to withdraw any verified balance.

10. Changes to Terms

7 Jaja reserves the right to partially or fully amend these Terms & Conditions at any time. For significant changes, users will be notified via their registered email or phone number.

Continuing to use 7 Jaja after any changes are made will be considered acceptance of the updated Terms. It's a good idea to check this page regularly — especially the "Last Updated" date at the top.

For any questions about these Terms, email us at support@7jaja.net or ask us directly via live chat.