7 Jaja Privacy Policy — Your Data, Your Rights

1. Introduction

Protecting the privacy of your personal information is one of our top priorities at 7 Jaja. This Privacy Policy explains in detail what types of information we collect, why we collect it, how it is stored, and under what circumstances it may be shared with third parties.

7 Jaja is an internationally licensed online gaming platform. As Bangladesh represents our largest user base, this policy has been written in a way that is clear and accessible to them. Rather than dense legal language, we've aimed for plain, straightforward communication — because a policy that can't be understood serves no purpose.

2. What Information Is Collected

7 Jaja collects data in various ways and for various purposes. Below is a detailed breakdown of what types of data are collected and how:

7 Jaja does not collect anything beyond what is listed above. For example, your bank account PIN, mobile banking password, or social media login credentials are never requested and never need to be shared.

3. How Collected Information Is Used

7 Jaja uses the information it collects only for specific, legitimate purposes. It is never used for anything beyond the following:

• Account Management: To create, manage, and secure your account.
• Identity Verification: To verify through the KYC process that you are a real person and of legal age.
• Payment processing: To process deposits and withdrawals and to maintain transaction records.
• Customer Support: To address your questions, complaints, or issues.
• Fraud Prevention: To detect unusual or suspicious activity and keep your account secure.
• Marketing Communications: With your consent only — to send you details about new offers or promotions.
• Legal obligation: To meet regulatory requirements.
• Service improvement: To analyze usage patterns and continuously improve the platform.

7 Jaja does not run advertisements using your data to sell third-party products or services. If you no longer wish to receive marketing emails from 7 Jaja, simply click the "Unsubscribe" link at the bottom of any email.

4. Data Storage & Security

All data stored at 7 Jaja is protected by internationally recognized security standards. Our server infrastructure is operated in full compliance with the highest benchmarks in the industry.

On the technical security front, 7 Jaja maintains the following measures:

• 256-bit SSL/TLS encryption — all data transmissions take place over encrypted channels.
• Data at rest is also encrypted.
• Two-factor authentication (2FA) to protect your account.
• Regular security audits and vulnerability assessments.
• Physical access to servers is strictly limited and controlled.
• 24-hour cyber threat monitoring.

5. Data Sharing — When & With Whom

7 Jaja does not sell your personal data to third parties. However, limited data sharing may be necessary in certain circumstances:

• Payment provider: With bKash, Nagad, Rocket, or other payment gateways — only the data required to complete the transaction.
• Game provider: With game providers such as Pragmatic Play or Evolution Gaming — only the data strictly necessary to operate the games.
• Legal obligation: In response to a court order or a lawful request from a regulatory authority.
• Fraud Prevention Agency: Limited data shared with relevant authorities to detect financial fraud.

In all cases listed above, only the minimum necessary data is shared — nothing more. Confidentiality agreements are in place with all third-party partners, and 7 Jaja ensures that your data is not used for any other purpose.

7 Jaja never sells or transfers any user data to advertising networks, data brokers, or marketing companies — this is our firm policy.

6. Cookies & Tracking Technologies

The 7 Jaja website uses cookies — small text files stored in your browser that help improve your experience and keep the site functioning properly.

Types of cookies used by 7 Jaja:

• Essential cookies: To maintain login sessions, ensure security, and keep the site running properly — the site cannot function without these.
• Performance cookies: To understand which pages see the most traffic and where issues arise — helping us improve the site.
• Preference Cookies: To remember your language or display preferences so your experience stays consistent on future visits.

You can disable cookies through your browser settings, though this may limit certain site functionality. Disabling essential cookies will log you out.

7. Your Rights

As a 7 Jaja user, you have a number of rights regarding your personal data. These rights are upheld in accordance with international privacy laws (including GDPR) and 7 Jaja's own policies:

To exercise any of these rights, email us at support@7jaja.net. You will receive a response within 72 hours of your request, and the process is typically completed within 30 days.

8. Protection of Minors

7 Jaja's services are intended for users aged 18 and above only. 7 Jaja does not knowingly collect personal data from anyone under the age of 18.

If a minor is found to have created an account using false information, that account is immediately closed and all associated data is permanently deleted.

If parents believe their minor child is using 7 Jaja, please contact support@7jaja.net immediately — we will take swift action.

9. Data Retention Period

7 Jaja retains your data only for as long as necessary — no longer. While your account is active, your information is kept to provide our services.

• Account information: Generally retained for up to 5 years after account closure — as required by law.
• Transaction Records: Retention of 5–7 years is mandatory under financial regulations.
• KYC Documents: Up to 5 years after account closure.
• Communication Records: Support history is generally retained for 2 years.
• Marketing information: Deleted immediately upon withdrawal of consent.

Once the designated retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified.

10. Privacy Contact

If you have any questions about this Privacy Policy, a request regarding your personal data, or any concerns, please reach out to us directly:

• Email: support@7jaja.net
• Live Chat: Available directly from any page on the site
• In the subject line, write: "Privacy Request"

7 Jaja treats privacy-related requests as the highest priority. An initial response is typically provided within 72 hours.

7 Jaja reserves the right to update this Privacy Policy at any time. For significant changes, registered users will be notified by email and the "Last Updated" date at the top of the page will be revised.